Easy. Simple. Reliable.
We have helped thousands of customers get back on the road again successfully.
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Simplifying referrals for monitoring authorities with our easy-to-use online form.
Smart Start Michigan is a proven leader in providing services and technologies for alcohol-monitoring devices, helping people get back on the road.
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888.234.0198
Local Monitoring Center
Available 24/7/365 offering reliable and knowledgeable support on daily testing requirements, reports, and more.
Customer Support Team
Our team members are knowledgeable, courteous, and devoted to helping you every step of the way.
Reporting Specialists
Available when you need them with real-time reporting and expert support, they have what you need, when you need it.
One of the most reliable drug testing devices on the market, Smart Start’s Ignition Interlock Flex® is a leader when it comes to reliability, convenience, and cost savings. It features 24/7 monitoring, real-time violation reports, and GPS location tracking.
Smart Mobile Cellular®
Easy-to-use, accurate, and reliable, the Smart Mobile Cellular® is an exceptional drug testing device that is battery operated, featuring facial recognition, GPS locations (on every test), and real-time violation reporting.
Smart Tag Tether®
Small and lightweight, the Smart Tag Tether is a simple yet highly effective tool for dependable electronic tracking. With GPS and dual cell service, Wi-Fi tracking, and wireless charging, it’s as convenient as it is reliable. It’s waterproof too!
Ignition Interlock Flex®
One of the most reliable drug testing devices on the market, Smart Start’s Ignition Interlock Flex® is a leader when it comes to reliability, convenience, and cost savings. It features 24/7 monitoring, real-time violation reports, and GPS location tracking.
Smart Mobile Cellular®
Easy-to-use, accurate, and reliable, the Smart Mobile Cellular® is an exceptional drug testing device that is battery operated, featuring facial recognition, GPS locations (on every test), and real-time violation reporting.
Smart Tag Tether®
Small and lightweight, the Smart Tag Tether is a simply yet highly effective tool for dependable electronic tracking. With GPS and dual cell service, Wi-Fi tracking, and wireless charging, it’s as convenient as it is reliable. It’s waterproof too!
Connect here for quick service.
We will not use or share your information with anyone. We collect this information for the purpose of identifying you, providing quality services, and quickly responding to your requests and inquiries.
Our support team is here to help you every step of the way. Knowledgeable, courteous, and helpful, we make the process easy for you, start to finish.
Our goal is to provide exceptional service using state-of-the-art technology that is easy to use, simple to understand, and reliable over time.
See what our customers have to say…
“Faye in the call center was easy to talk to & super helpful in scheduling my interlock removal. Dan at the Canton location is awesome and had my interlock device out with the quickness! Great people!“
“Hands down, the best of the best! The customer service is outstanding!!! The lady I spoke with, Taylor, was very patient, kind and polite in answering all of my many question. I couldn’t ask for better customer service. Thanks again Taylor!”
“I accidentally left my vehicle running while putting air in the tires last night, and missed a test on the device. I went straight to SmartStart in the morning and had the pleasure of meeting Dan who helped service my vehicle. Dan was helpful, knowledgable and not only patient with my questions, but also informative. Thank you for the great service!”
“I recently called Smart Start for some assistance and had a fantastic experience speaking with Nichole. She was incredibly helpful and patient, answering all of my questions and providing me with the information I needed. Nichole’s friendly and professional demeanor made me feel valued as a customer. I highly recommend Smart Start for their exceptional customer service, especially with Nichole’s assistance over the phone.”
“While it may not be the best experience having to have a Smart Start on your vehicle and it may make you feel pretty down – the folks that work for the company are always beyond helpful. Especially – shout out to Aaron – who has been going above and beyond for me to try to figure out a random “tamper” on my device. Try to treat these folks kindly when you call as, I’m guessing you’re not happy with having to deal with your device, but they are just doing their jobs and they are doing them well and with no judgment. Thanks, Smart Start. I appreciate your kindness.”
“I drive around 170 miles daily with a Smart Start device. As long as I have followed the instructions I was given I have never had an issue. Tech support always answers quickly, and I never felt like im bothering them, no matter how simple my question. The girls in call center and accounting are always such a pleasure when im making a payment. Be smart and think Smart Start.“
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Smart Start participates in industry-relevant conferences and events providing great information on best practices, technology, and resources.
Easy. Simple. Reliable.
Founded in 2002, Smart Start Michigan has provided ignition interlock and electronic monitoring devices throughout the state – earning a strong reputation as the premier provider of services and technologies for electronic monitoring devices.
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Smart Start Michigan
42111 Irwin Dr, Harrison Twp, MI 48045
888.234.0198
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